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We are focused on offering our clients the most popular, creative, and faultless items. In any case, on the off chance that the arranged item doesn’t measure up to your assumption or shows up harmed, you can start the bring system back.

Our adaptable merchandise exchange permits clients to return/trade the item straight as long as 30 days, beginning from the date when item is conveyed.

Prior to starting a return, guarantee that the item is unworn with every one of the labels joined. Our return handling group will actually take a look at the thing prior to supporting it. (Harms happen by the client, or utilized items won’t be engaged for the discount)

Return & Exchange Policy

30 DAYS EXCHANGE & RETURN POLICY

We have a simple Return policy of 30 days. With respect to the inquiries, you can contact us via email and our customer support representative can resolve your request within 24 hours. After 30 days no return is engaged or entertained.

EFECTIVE PRODUCT

If you think you have a faulty item or it is different from the one you have ordered, please email us within 24 hours at Info@Starsjacket.com 

We would require your order number, pictures of the product, and any other details regarding your usage of the product that might help us understand the possible defect in order to facilitate your refund.

CANCELLATION OF THE ORDERS

The proposal for cancellation of the order will be submitted within 24 hours, so if the cancellation is done within 24 hours, we must refund the whole balance in the account of the consumer, however, in case the buyer ever wants to withdraw the order such that the following provisions apply.

Canceling the order after 24 hours would result in an automatic 25 percent withdrawal from your paid sum.

Cancellation of the order before arrival or when it is in the shipment process would result in an automatic 25 percent withdrawal from your paid sum along with shipment charges too.

SIZE ISSUE

Check your size again before purchasing any product from our website. In this case, the size is not correct (runs small or large) kindly, send us an email at Info@Starsjacket.com 

How to Return an Item

Please complete the form included in your order, including the reason code. Repack the item you wish to return in original packaging. Be sure to enclose your return form. Be certain to save the top portion of the packing slip for your records. All returns and exchanges must be new and unused, and contain all original tags and accessories.

How to Exchange an Item

Please return the item you wish to exchange and place a new order for the replacement item.

Please send your returns to:

12700 Ridgenline blvd cedar park

 TX 786-13-1789 US

Policies

  • Refunds will be made for all merchandise in original unused condition within 30 days of the date of delivery.
  • Refunds will be given in the original form of payment in your back Account.
  • Shipping and handling costs are non-refundable.
  • Refund will include the cost of the item, plus any applicable sales tax.
  • In order to exchange an item, please place a new order and return the original item for a refund.

Incorrect Orders or Damaged Products

If a product is shipped incorrectly or arrives damaged, we will replace the item or accept a return of that item and provide a full refund.


 
 
 

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