* Dispatch Policy:
We ship our orders within 6-10 days, however, it can change depending upon the season and workload. For custom orders, it can take a couple of days more. When you place an order with us, we send the order confirmation email and date of dispatch time as well for your order.
* Delivery time:
All orders are sent by DHL, FedEx, or Skynet Transit time will vary depending on which country you are located in, but the average time to be allowed is 5-7 days.
* Return & Exchange:
Kindly check our Returns / Exchange policy page
* Exchanging an Item
If you are exchanging the item, your replacement item will be sent out as soon as the initial item is returned. You are responsible for the freight charges of all items coming back to us for exchange.
Every product that Stars Jacket sells is guaranteed to satisfy our customer’s need to feel good about themselves. If you are not fully satisfied you may return it for exchange or store credit.
At Stars Jacket, this is more than our guarantee, it is our mission. We will do everything possible to ensure that you are satisfied with each element of your purchase:
* The quality of the Leather Jacket
Leather is both a luxurious and sensuous fabric that must appeal to your senses of smell, touch, and sight;
* The comfort of fashion
Looking good and standing out in a crowd today and in the future in a garment that fits and feels good on you;
* The value of price
Knowing you have received your money’s worth;
* The quality of our products
Knowing that your purchase will last because of our experience and the quality of workmanship.
Once you receive your purchase and review our products against these elements, we know that you will be completely satisfied.
As a manufacturer, we stand behind our products. Stars Jacket will be repaired for any defect in workmanship occurring under normal wear for a period of one year to the date of purchase when the garment is returned with the original invoice. After the guaranteed period, repairs will be done whenever possible for a minimum charge. Postal charges will be paid by the sender.
* Price Guarantee:
Stars Jacket guarantees the lowest prices for top-quality leather jackets.
All confidential information, including credit card details, is held securely and only transmitted in encrypted form. Customer details are not passed to any third parties and are used only in accordance with the Data Protection Act.
You agree to indemnify us against any claims, losses, liabilities, damages, and expenses (including legal fees), arising out of your use of this site.